Pelcro | Content Subscription Platform

User FAQ

Let's help you find an answer to your question.


  • How to cancel my subscription?
    We are very sad to see you go, we would to hear your thoughts on why you are leaving. Please click here to cancel any of your subscriptions.
  • I forgot my password, what do I do?
    Use this page to reset your password.
  • Why am I still blocked although I subscribed to pelcro?
    - Please make sure you have recently logged into your Dashboard and then visit our partner sites again.
    - If the popup still appears, please subscribe to our Adblock filter list and un-subscribe from all others such as EasyList. Our filter lists blocks ALL ads as we are not affiliated with any advertisers like most filter lists. Below is a link to our filter list, folow this link to watch a video tutorial.
    https://www.pelcro.com/filter-list.txt
    how to disable ad block
    - If none of this works. Please make sure 3rd party cookies are enabled on sites you visit on your browser. Otherwise we will not be able to identify you as a user.
    - If you continue to see our popup on a site, please email us at support@pelcro.com or use the chat icon on the bottom right to get in touch with us.

  • What type of payment can I use?
    We support VISA and Mastercard and plan to support bitcoin soon, we will collect your credit card information and charge you retroactively.
  • Is it secure?
    It is the most stringent level of security given that we are supported by Stripe, the leading provider of payments on the internet. Stripe is PCI Service Provider Level 1.